Refund Policy

1.0 Subscription Order, Payment, Tax and VAT

Subject to acceptance of the terms and conditions of the DSA and subscription payment for the selected package, customers will have access to Devsfit subscription services to the extent the customer has subscribed.

Customer will pay subscription fees as per Devsfit packages stated at https://www.devsfit.com/, excludes any Tax, VAT, tariff, etc. imposed by the government from time to time, unless a valid tax exemption certificate by Govt. is presented to the company.

Subscription fees can be paid by cheque, bank transfer, or through govt approved payment gateway system. To protect customers payment and avoid any system error in the payment gateway system, Devsfit subscription auto-renewal process is OFF for now, however, the company will consider an auto-renewal process based on market demand and context.

Subscription validity is generally for a month and a year. Subscription renewal date will be 1 day before ending your subscription year. (Example: If you subscribed on January 15, 2024, the last date of renewal will be January 14, 2025).

Company payment gateway systems may cancel a subscription because of insufficient funds, inaccurate or outdated credit card information, etc., therefore, be aware of your credit card info and funds availability before subscription.

Right of access to Devsfit Web Application and App is granted only upon receiving the subscription charges to the company bank account.

For first time SaaS users (or reconnected users), you will get access to your Devsfit account in 3 to 5 working days of your subscription payment, to install, train about the services, agreement signing (if any), etc.

2.0 Renew or Cancel Subscription

Customers may renew their subscription or cancel the subscription after a subscription period is over. Once customers cancel a subscription, you will not lose access to your content immediately. Your account will remain active for the next 30 days with notifications of renewal. You can renew your subscription, or preserve, delete your content before we permanently unsubscribe your account and delete all your content in 30 days of non-subscription.

3.0 Subscription Refund

Devsfit subscription will not be refunded to a monthly and a yearly paid subscriber.

This policy applies to all subscription types including monthly and yearly subscriptions. Once a payment is processed and the subscription is activated, no refunds will be provided regardless of usage or satisfaction with the service.

We recommend that customers thoroughly evaluate our services through our trial period or demo before making a subscription commitment. Our customer support team is available to assist with any questions or concerns about our services before subscription.

4.0 Exceptions and Special Circumstances

While our general policy is no refunds, we may consider exceptions in extraordinary circumstances such as:

Any such exceptions will be evaluated on a case-by-case basis and require written communication with our support team.

5.0 Payment Processing and Billing

All payments are processed securely through our approved payment gateways. Payment processing fees and taxes are non-refundable. In case of billing disputes, customers should contact our support team within 30 days of the transaction date.

For payment-related issues or questions about billing, please contact our support team with your transaction details and subscription information.

6.0 Policy Updates

This refund policy may be updated from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after policy changes constitutes acceptance of the new terms.